Fixed. /var/named/chroot/etc/named.conf was chown'd to root with mode 0640, so user 'named' couldn't read it. chown named:named to the file, bind is running again. created blank zone file /var/named/chroot/var/named/primary/general.massconfusion.com.dns uncommented lines for that zone in /var/named/chroot/etc/named.conf - zone loaded and reponding to queries (right now, only have an A record pointing 'general.massconfusion.com' to 69.44.152.74 (sb's IP) this should do it :)